Frequently asked questions

The process begins with an initial consultation where we discuss your business structure, current accounting situation, and specific needs. From there, we outline a service plan and assign you a dedicated specialist who will handle your account. Once you're ready to proceed, we guide you through secure document sharing and system setup.

Our bookkeeping service covers transaction recording, bank and credit card reconciliation, accounts payable and receivable tracking, and monthly financial statement preparation. We use cloud-based solutions, which means you have real-time visibility into your financial data. Your dedicated specialist reconciles your books monthly and ensures everything stays current.

Our fees depend on the complexity of your business, transaction volume, and the specific services you require. We provide clear quotes after our initial consultation so you understand costs upfront. For ongoing services like bookkeeping, we typically work on a monthly retainer. Please contact us for a personalized quote based on your situation.

Yes. While our office is located on Granville Street in Vancouver, our cloud-based approach allows us to work effectively with clients throughout British Columbia and across Canada. Document sharing, communication, and reporting all happen digitally, so distance is rarely a barrier to working together.

We work with several leading accounting platforms and can adapt to systems you may already have in place. During our initial consultation, we discuss which tools best suit your business needs and existing workflows. Our electronic document management system keeps everything organized and accessible.

Your dedicated specialist completes monthly data reconciliation and is available for questions as they arise. We reach out proactively when we notice something that needs attention or when deadlines approach. The frequency of communication depends on your preferences and the complexity of your situation.

Absolutely. Our accounting recovery service is designed specifically for situations where records have fallen behind or become difficult to manage. We work through historical transactions systematically, reconcile accounts, and bring everything current. Once caught up, we can transition you to ongoing bookkeeping to prevent future backlogs.

We prepare and file all required tax returns based on the financial records we maintain or review. For clients using our bookkeeping services, much of the preparation work is already done throughout the year. We communicate deadlines clearly and ensure filings are completed on time. If you need tax planning advice, we offer consultations on optimization strategies within current legal frameworks.

Yes. Our payroll and HR accounting services include employee payment processing, remittance calculations, T4 preparation, and record of employment documentation. We ensure compliance with current regulations and keep accurate records for your business.

Our audit support service helps you prepare documentation, respond to requests from tax authorities, and navigate the audit process. We work alongside you to gather required records and ensure responses are complete and accurate. Having organized books and a knowledgeable team makes a significant difference during audits.

We're available Monday through Friday, 9:00 AM to 8:00 PM. You can reach us by phone at +1 604-555-0141 or by email at contact@montivo.pro. For non-urgent matters, email often works best, and we respond within one business day.

We use encrypted cloud-based systems for document storage and communication. Access is limited to your assigned team members, and we follow established protocols for handling sensitive financial data. Our electronic document management reduces paper handling and creates clear audit trails.